FAQ
The Ins And Outs of How We Do Business
-
What is the minimum time frame that you charge for?Minimum 2h, even if your property require less than 2h of cleaning.
-
What kind of products do you use?We are using common household items but we can use eco friendly at your request.
-
Do you have to see the property before any start?Yes, we have to book in a visit to show us around and for a better quotation.
-
What kind of payment do you acccept?Cash, Bank Transfer or Paypal
Billing & Pricing
Find The Best Option For You
Payments Accepted
Cash, Paypal or Bank Transfer
Cancellation Policy
We understand that life can be unpredictable, and we are happy to work with you to reschedule a cleaning. To cancel or end our services, we require at least 7 days notice prior to the scheduled start time. In the event of a cancellation with less than 7 days notice, you may be charged a cancellation fee. If you need to reschedule, please contact me as soon as possible. We will do our best to accommodate your needs. If a cleaning appointment is missed without prior notice, the full service fee will apply. Thank you for understanding.
Satisfaction Guarantee
At Home Cleaning, we understand that you have high expectations when it comes to the cleanliness of your home. That's why we offer a 100% satisfaction guarantee. If you are not completely satisfied with the job we have done, we will come back and make it right! We want you to have peace of mind knowing that your home will be spotless and that you will be happy with the results. We guarantee that we will work with you until you are fully satisfied with the job. Contact us today to learn more about our satisfaction guarantee.